Privacy Policy

This privacy policy describes how Hong Kong Food market uses and protects the information you give us when using our website www.hkfm.ca

We may update this policy from time to time. The latest version will always be published on this page. This version was first published on July 1st, 2020.

Data gathered by this website

We gather and use limited information about individuals who use this website. We use this information to provide products and services; to enable certain website functions; to better understand how visitors use this website, and to present timely and relevant information to visitors.

We may collect the following information:

• Website usage data
• User data such as your IP address and details of your browser and device

Data you send to us voluntarily via our contact forms

This website may collect the following information via its contact and enquiry form features (use of these features is optional):

• Your name
• Your contact information including email address and telephone numbers
• Other written information related to your enquiry that you provide

How we use this data

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services.

Specifically, we may use data:

• For our own internal records
• To improve our products and services
• To contact you in response to a specific enquiry
• To customise the website for you
• To send you promotional emails about products, services, offers and other things we think might be relevant to you
• To contact you via email or telephone for market research purposes

We will not share your personal information with or sell it to third-party marketers.

Our service partners

We may use the following third-party service providers named below to process and store your data:

• Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy.
• Kinsta, Inc., which hosts this website.
• Woo Commerce, Inc., whose WordPress software (and associated add-ons) we use to manage the content of this website.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in accordance with the General Data Protection Regulation (GDPR).

How to make a request about your data

You can contact us to ask us what data we hold about you, who has access to it and how it is being used. We will also delete any data about you that we hold if you ask us to.

To make a request please contact us at info@hkfm.ca